FAQs


Why should I hire from you?
How will the dedicated personnel report to me?
How am I assured the exclusivity and the dedication of the personnel in my project?
Does ATL sign a non-disclosure agreement (NDA)?
What is the contract termination procedure offered by ATL?
Is there any setup Fee?
What the payment procedure?
When will the billing start?
How do I communicate with my dedicated personnel?
How do we know that the right people are selected for the job?
Are there any extra costs that would occur during quality testing of a project?
Are the personnel listed as employees of ATL?
Is the client free to visit the facility in India?
Does the client own the rights to the intellectual property developed by the professional?
Where do my personnel work?
Fine. Now that I'm interested, how do we proceed?


Why should I hire from you? TOP
Over the years, ATL has always offered the best services to its clients. The company has the best of infrastructure and is a pioneer in web development. Few reasons that would explain the beauty of working with ATL:

1. Efficient Systems such as the Live Ticketing System, online reporting, document management system, Live Chat etc.

2. Project Coordinator, Quality Tester @ NO EXTRA COST: This ensures complete and satisfactory solution to our clients.

3. You manage your own IT professionals as if they are working with you locally. You can maintain a schedule of delivery and development, which your team at ATL ad here to.

4. Best Of Infrastructure: Backup of 3 hours incase of blackouts and a continuous presence online through a dedicated broadband service.

How will the dedicated personnel report to me? TOP
At ATL, we make reporting as convenient as possible. The personnel is required to maintain an online timesheet, that monitors his working and productive hours. You can completely access this system (FOR DEMO CLICK HERE) and ensure that your dedicated personnel are working to your satisfaction.

Besides, ATL also has an internal tracking system that continuously tracks your personnel's online and local system activities. The logs thus obtained will be sent on request, again to ensure that the personnel are completely committed and productive.

How am I assured the exclusivity and the dedication of the personnel in my project?
On request, we can install an application on the desktop of your dedicated personnel. These tools log your personnel’s time management and performance on a regular basis. On immediate request, the log files can be sent to you.

Does ATL sign a non-disclosure agreement (NDA)?
Yes, we are open to sign a non-disclosure agreement (NDA). The NDA can be sent from the client-end or we can send you the standard format.

What is the contract termination procedure offered by ATL? TOP
At ATL, the client has the liberty to mutually terminate the contract offering no reasons whatsoever. However to avoid such un-pleasantries, we offer the client with a months trial which can be terminated within a day’s notice.

Is there any setup Fee?
No, there are no setup fees.

What the payment procedure?
A client would need to pay one month in advance. This is done to ensure that the best developer is available at the client’s disposal, besides ATL would also need a firm commitment from the client.

When will the billing start?
The billing starts the day the developer starts corresponding and working with the client.

How do I communicate with my dedicated personnel? TOP
A successful and satisfactory assignment would naturally require regular communication with the dedicated personnel. To guarantee this, ATL has installed a variety of reliable communication services such as:

- Live Ticketing System: For every email sent to us, you will receive a ticket number for the ticket issued on your name. This ticket will then be checked by the dedicated personnel, who will then reply to your queries as soon as possible. The ticket system also ensures that your problems are given immediate attention and no email remains ignored or unchecked.

- A Local Phone Facility: ATL has local phone numbers in UK / USA /Australia.

- Live Chat: We offer a Live Chat module that guarantees continuous communication between you and your personnel. You also have the option of using yahoo / msn / Skype, whichever is convenient to you.

How do we know that the right people are selected for the job? TOP
Well, ATL has always maintained high standards in its selection processes. The following steps are followed before the developer is finally selected:

1) We understand your requirements.

2) We then filter candidates based on their technical and productive ability.

3) The candidate has to then undergo a couple of Computer Based Tests followed by a Technical & Personal Interview.

4) The resumes of final shortlisted candidates along with technical scores are forwarded to you. You can then finalize the prospective dedicated personnel after discussing with our HR.

Are there any extra costs that would occur during quality testing of a project? TOP
No, ATL offer quality analysis free with dedicated development services and there is no extra cost involved.

Are the personnel listed as employees of ATL?
Each personnel offered for dedicated services are employed in ATL’s payroll and are thus committed in offering the best service possible. At ATL, we take great effort in making our association with you pleasant and long lasting.

Is the client free to visit the facility in India?
Yes. The client has the freedom to visit our Indian premises as well as meet his dedicated personnel.

Does the client own the rights to the intellectual property developed by the professional?
Yes of course! The work of the dedicated developer and its intellectual property rights completely belong to the client.

Where do my personnel work? TOP
The personnel’s work in ATL’s premises in Pune, India. They are provided with a modern office setup, infrastructure, latest desktops and a favorable and productive working environment. They are regularly updated with new reliable services of communication.

Fine. Now that I'm interested, how do we proceed? TOP
You can email your requirements and we will get in touch with you within 24 hours. You can also call us at +919890729461.

Request For Proposal   |   Our Workplace   |   Our Process   |   Quality Assurance  |   FAQs